What
we can do//FAQs
Please click on the list below to view Frequently Asked Questions
on a specific topic:
Bespoke
Websites
Q. What is the main advantage of having a bespoke website?
A. The advantage of having a bespoke website is
that it is tailored to your exact needs and requirements and designed
to match your corporate style, and therefore unique to your organisation.
A second advantage is that your organisation will own the copyright
for a bespoke website.
Q. What is the process for producing a bespoke website?
A. First we will meet with you to discuss your
needs and requirements to enable us to produce an initial design.
You then provide feedback on your likes/dislikes about the proposed
design. We then make changes to the design until you are completely
satisfied with it. Once you have provided content we then build
the website. It is only when you are completely satisfied with everything
(design, content etc) that the website is made live.
Q. Do you provide maintenance for bespoke websites?
A. Yes - we offer a number of options for website
maintenance. You can either choose to have a yearly maintenance
contract for regular updates (paid either yearly or monthly). Alternatively
you can pay for updates as and when you require them, for which
you will need to contact us for a quote.
Q. Is it possible to update my website myself?
A. Yes - if you have Macromedia Contribute (around
£99) you can edit the content of your website without interfering
with the actual design. Alternatively, if you need to make regular
updates to certain areas of your website you could investigate the
possibility of having a CMS developed specifically for your organisation.
Q. Do we have to provide all images for a bespoke website?
A. No - we can both source photographic images
and design icons/graphics etc
Q. How long does it generally take to
produce a bespoke website?
A. We normally say 6 weeks as a general guideline,
but this is very much dependant on how quickly a design is signed
off and on how quickly we are provided with content. We have been
known to produce a website in a week whilst others are still waiting
missing content after two months!! It is therefore heavily dependant
on the client.
Content
Management Systems
Q. What are the main advantages of having a CMS?
A. Having a CMS enables you to have control of
your website from any computer that is connected to the internet,
all via a password protected control panel. A CMS allows you to
add/edit and delete various elements of the site rather than having
to pay a designer to do it for you. A CMS is useful on pages that
need updating on a regular basis, for example a news page or publications
page.
Q. Are there any disadvantages to having a CMS?
A. A website with a built in CMS will obviously
cost more initially than a static website as there is a lot more
work in developing the website. Overtime, however, having a CMS
could save a lot of time and money and will allow you to keep the
work in-house.
Website
templates
Q. Do you offer any maintenance packages for the
templates?
A. If in the future you need to make updates/changes
to your site you can choose to either:
- pay Pinsah Design an annual maintenance fee
- pay Pinsah Design as and when you require updates on an hourly
basis.
- Make the changes yourself using Macromedia’s Contribute
Software that is available for under £99.00 from several
stockists (Note: If you choose this method of
updating your site, we also offer a short training session on
how to use the editing software).
Q. What if I already have a domain name and hosting?
A. Don't worry if you already have a domain name
and hosting, you can still use one of our templates for your website.
We will upload to your existing hosting company and reduce the cost
of our service to £425.
Q. If I use my existing hosting company will I still benefit
from the same services?
A. Unfortunately if you use your existing hosting
company we cannot guarantee how many email addresses you will get
or whether you will get webmail as these are services offered by
the hosting company we use.
Q. What are the advantages of using a website template
rather than a bespoke website?
A. The major advantage is price: You get a high
quality design for less than £500. The second advantage is
time frame - it is obviously a lot quicker to produce a template
based website as the design phase is already complete.
Q. Can we choose one of Pinsah's templates but use our
own corporate colours?
A. yes - we can edit any of the template designs
to match your corporate colours for an additional cost of only £50
Bespoke
Discussion Boards / Community Forums
Q. Can I stop messages being posted from a specific
email address?
A. Yes, you can provide Pinsah Design with details
of any email addresses you wish to prevent joining in the discussion.
Q. Where will my board be hosted?
A. Your board will need to be hosted on a Windows
server which allows ASP. Don't worry if your current hosting company
doesn't offer this service, Pinsah Design can either arrange to
host your whole website or just your message board.
Print
Work
Q. What packages do you work in to produce the artwork?
A. We design artwork using Adobe Photoshop and
then transfer to either Adobe Indesign or Quark Express depending
on which package individual printers specify.
Q. Can you design exhibition stands and large advertising
boards?
A. yes we can. We can also design/organise other
material for exhibitions such as calendars, pens, t-shirts, bookmarks
etc
Corporate
Branding
Q. Does it matter that my website and flyers are in a different
style to my stationary?
A. Yes - your corporate image is the most important
part of your brand identity and forms the foundation of your companies
profile in the market place.
Q. What is the process for designing a new logo?
A. We produce up to three separate designs for
you to view. If you like one of these or only certain bits of one,
then we work with you to edit the design until you are happy. When
the logo is complete we provide you with a CD containing the art
work and a style guide outlining how the logo should be used in
different media and giving the exact pantone colours.
Illustration
Q. Can you produce illustrations for scientific journals
and papers?
A. Yes we can work from either pen or digital drawings
to produce high quality technical graphics/illustrations to meet
the specific guidelines provided by technical journals and papers.
Q. Can you produce illustrations other than technical drawings?
A. Yes we can design icons, simple cartoons and
other graphics for both print work and web. Please contact us to
discuss your requirements.
Editing
Q. Can you proof-read our web/print work?
A. Yes we can also proof read website content and
print work. Please contact us to discuss your requirements and to
request a quote.
Hosting
and Domain Names
Q. Why do I need hosting?
A. All websites have to be stored on a server so
that they can be viewed over the internet. When you pay to host
a website, you are paying for the space on a server where all your
website files and images will be stored.
Q. Why do I need a domain name?
A. A domain name is your URL (e.g. www.yourname.co.uk),
where people go to view your website. Every domain name is unique
and has to be registered. You can purchase more than one domain
name and forward them to the main website. For example you could
buy domains with variations on the spelling, and also the different
versions, for example you could purchase both the .co.uk and the
.com
Q. How do I get my website on to the server?
A. Pinsah Design will do this on your behalf using
a technique called File Transfer Protocol (FTP). You don't need
to worry though, because unless you really want to edit your website
yourself, you will never need to get involved in this process!
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